Failed GraphQL Logins

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Dec 25, 2025 - 13:00 CST

Update

We are continuing to work on a fix for this issue.
Posted Dec 25, 2025 - 11:15 CST

Identified

Commerce engineers have received reports of some customers experiencing issues with login via GraphQL. The problematic release has been identified and a fix is being tested.
Posted Dec 25, 2025 - 11:06 CST
This incident affected: API & Webhooks.
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